Returns Policy
We stand behind the quality of our products and want you to be fully satisfied with your purchase.
Refunds for First-Time Orders
If you're not satisfied with your first purchase of FIRESTARTER, we'll issue a full refund—no need to return the product.
How to Request a Refund:
Contact us at info@funxionperformance.com within 30 days of delivery
Include your Shopify order number and a brief explanation of the issue
We'll process your refund promptly through the original payment method
No Returns Required
For safety and quality control reasons, we do not accept returns of opened or used products.
If you're unhappy with your order, you may dispose of the product and still request a refund as outlined above.
Eligibility Requirements
First-Time Purchases Only
Refunds apply to first-time purchases of FIRESTARTER only
One Per Household
One refund per household to ensure fair access for all customers
30-Day Window
Refund requests must be made within 30 days of receiving your order
Important Notes
All purchases are processed through our secure Shopify store at shop.funxionperformance.com
Refunds will be processed back to your original payment method within 5-7 business days
This policy applies to FIRESTARTER Pre-workout purchases only
For questions about your Shopify order status, you can also check your order confirmation email
Questions About Returns?
Our customer service team is here to help. We typically respond within 24 hours during business days.